The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Establish price with customers
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Cost of delivery/operation is confirmed with customer Completed |
Evidence:
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Customer queries are answered courteously and accurately Completed |
Evidence:
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Pricing structure is explained within workplace guidelines as required Completed |
Evidence:
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Bill/invoice is presented to customer Completed |
Evidence:
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Conduct cash transaction
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Cash handed to courier/deliverer is checked and securely stored Completed |
Evidence:
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Change is given in appropriate denomination coins/notes Completed |
Evidence:
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Rounding of price is undertaken within workplace policy Completed |
Evidence:
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Appropriate security measures are taken when carrying out the cash transaction in accordance with workplace procedures Completed |
Evidence:
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Record cash transaction details
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Invoice/bill is receipted or receipt provided to customer in accordance with workplace policy Completed |
Evidence:
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Record of transaction is made and kept Completed |
Evidence:
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Records at base are updated upon return to reflect transactions Completed |
Evidence:
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